Privacy Policy

Effective Date: 16 May 2024

At JewelExperts.com, a brand by Webcollation BV, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, billing address, and payment details.
  • Business Information: Information about your company, including company name, job title, and industry.
  • Technical Information: Data such as your IP address, browser type, operating system, and access times.
  • Usage Data: Information about your interactions with our website, including pages visited, time spent on the site, and other usage details.

How We Use Your Information

  • Personalization
    • Content Customization: We tailor website content, recommendations, and advertisements to match your preferences and behavior.
    • User Experience: We enhance your user experience by remembering your login details, preferences, and settings.
  • Advertising
    • Targeted Advertising: We display personalized ads based on your interests, browsing history, and demographics.
    • Retargeting: We show ads to users who have previously visited our site or shown interest in specific products or services.
  • Analytics and Performance Monitoring
    • Traffic Analysis: We analyze how users interact with our site, identifying the most popular pages and understanding the overall user journey.
    • Performance Metrics: We measure website performance to identify bottlenecks and optimize load times and responsiveness.
  • Marketing and Promotions
    • Email Campaigns: We collect email addresses for sending newsletters, promotional offers, and updates.
    • Customer Segmentation: We group users based on behavior and preferences for targeted marketing efforts.
    • Marketing: We use your information to conduct marketing efforts and promotional activities to inform you about our services and products.
  • Improving Products and Services
    • Feedback Collection: We gather user feedback to improve our products, services, and overall website functionality.
    • User Testing: We conduct A/B testing and other user experience research to refine website features and design.
    • Service Improvement: We continuously work on improving our services based on the information and feedback we collect.
  • Security and Fraud Prevention
    • Authentication: We verify user identities to protect accounts and prevent unauthorized access.
    • Fraud Detection: We monitor for suspicious activities and transactions to prevent fraud and enhance security measures.
  • Legal and Regulatory Compliance
    • Data Retention: We keep records as required by laws and regulations, such as GDPR, CCPA, and others.
    • User Consent: We manage user consent for data collection and usage in compliance with legal requirements.
  • E-commerce and Transactions
    • Order Processing: We collect information necessary for processing orders, payments, and shipping.
    • Customer Support: We provide customer support and service based on your interactions and transaction history.
  • Social Integration
    • Social Media Sharing: We enable users to share content on social media platforms.
    • Social Logins: We allow users to log in using their social media accounts for convenience.

Sharing Your Information

We do not sell your personal information. However, we may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf.
  • Legal Obligations: To comply with legal requirements or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal information.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us at [email protected]

International Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure that appropriate safeguards are in place to protect your personal data.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Webcollation BV
VAT: BE0775627737
Email: [email protected]

By using JewelExperts.com, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for trusting us with your personal information.

For terms and conditions or any other legal inquiries, please contact:
Email: [email protected]

For billing inquiries, please contact:
Email: [email protected]

For general support, please contact:
Email: [email protected]