Terms and Conditions

Acceptance of Terms

By using JewelExperts.com, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

Services Provided

JewelExperts.com offers a range of services including digital marketing, SaaS solutions, custom development, and 3D modeling & rendering services for the jewelry industry. We provide end-to-end solutions to bring jewelry businesses go online.

Account Registration and Use

• Eligibility:You must be at least 18 years old to use our services.
• Account Registration: You may be required to create an account to access certain features. You agree to provide accurate and complete information and to keep your account information updated.
• User Conduct: You agree not to use the website for any unlawful purpose or in a way that might harm, disrupt, or interfere with the website or services.
• User Responsibilities: Users must keep login credentials confidential and promptly notify us in case of unauthorized access. Users must comply with all documentation and terms of use specified.

Payment Terms

• Pricing: Pricing may not be listed on our website. Pricing for our services will be shared after understanding the specific needs of the customer. There are various packages under each solution which should fit user needs.
• Payment: Payments for services are due upon invoice receipt unless otherwise agreed. We accept various payment methods as specified during the invoicing process.
• Late Payments: Late payments may incur additional charges. We reserve the right to suspend or terminate all services for unpaid invoices.
• Chargebacks: Chargebacks are not applicable for digital services invoices.
• Dispute of Invoices: Any disputes regarding an invoice must be made to the head office by registered mail within 8 days after receipt of the invoice.

Refund Policy

Refunds for services are handled on a case-by-case basis. Contact us if you have issues with our services, and we will do our best to resolve them.

Intellectual Property

All content on JewelExperts.com, including text, graphics, logos, and software, is owned by Webcollation BV or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

Security Measures

We will implement and maintain an information security program with appropriate physical, technical, and organizational measures to protect customer data from unauthorized access, destruction, use, alteration, or disclosure.

Limitation of Liability

To the maximum extent permitted by law, Webcollation BV is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify Webcollation BV, its affiliates, and their respective directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the website or services, or your violation of these Terms and Conditions.

Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion and without notice for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties.

All data related to your services will be deleted and unrecoverable after 4 weeks following the termination of the services.

Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of Belgium. Disputes arising from or related to these terms are subject to the exclusive jurisdiction of the courts in the judicial district of Antwerp, Belgium.

Third-Party Products and Services

We disclaim any liability for third-party products and services used in conjunction with our offerings.

Service Level Commitment

We will outline service level commitments for all cloud-based services provided.

Changes in Intellectual Property

Customers must keep all provided source code secure and confidential and use it only as authorized.

Audit Rights

We reserve the right to audit customer use of software products to ensure compliance with usage terms.

Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

Contact

If you have any questions about these Terms and Conditions, please contact us at:

Webcollation BV
VAT number: BE0775627737
Email: [email protected]
Address: Hazeschransstraat 14, 2650 Edegem, Belgium

By using JewelExperts.com, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

For privacy-related inquiries, contact us at:
Email: [email protected]

For billing inquiries, contact us at:
Email: [email protected]

For general support, contact us at:
Email: [email protected]