Case Studies

Elevating Customization: Grand Diamonds' Success with 3D Jewel Studio

Grand Diamonds

“Every couple wants their wedding bands to be unique and hence 3D Jewel Studio provided a platform that helped us display over 4800 possible combinations of Jewelry. This allowed the customers to design their perfect rings with ease and precision. Our engagement with clients has significantly improved.”

Avi

(CEO at Grand Diamonds)

The 12 Months Change

40%

increase in customer engagement
Advanced customization tools led to a 40% increase in customer engagement.

35%

rise in sales of wedding bands
Realistic rendering and flexible design options contributed to a 35% rise in sales of wedding bands.

25%

faster order processing
Integration with the e-commerce platform reduced order processing time by 25%.

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Grand Diamonds Antwerp

About Grand Diamonds

Company Size: 5 - 20

Industry: Grand Diamonds, a renowned Antwerp jeweler, has recently enhanced its customization and personalization services. With the addition of 3D Jewel Studio which allowed customers to design their own rings, the average orders rose to 20-25 per month.

Location: Belgium

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Challenge

Grand Diamonds' customer growth seemed to be stagnated as competitors were selling the same product. Hence the customer orders were low and the Sales were declining and they needed a comprehensive solution to tackle what the customers actually wanted.

Solution

We introduced Grand Diamonds to 3D Jewel Studio, providing advanced customization tools, realistic rendering, flexible design options, and seamless integration with their e-commerce platform. Customers can now design and order personalized wedding bands with ease, enhancing their overall experience.

Outcome

In just 12 months, Grand Diamonds saw a 40% increase in customer engagement and a 35% rise in sales of custom jewelry. The integration with their e-commerce platform also resulted in a 25% faster order processing time. The 3D Jewel Studio has significantly improved its customization options, driving higher engagement and sales.